Personal data information

CATAMARAN & ADVENTURE CHARTERS, SL, informs you of the existence of a personal data file to which the data of the persons or companies that subscribe this document will be incorporated, together with the data that they have provided on the occasion of other contracts, relationships or communications, as well as those that come from public records or other legally accepted sources, and those that derive from the automated treatment or not of all this data.

The person responsible for this file is: CATAMARAN & ADVENTURE CHARTERS, S.L. – CIF: B17480450 – C / Esplanada del Port, s / n – 7300 Blanes (Spain) – E-mail: info@catamaransensation.com

The interested part is informed that CATAMARAN & ADVENTURE CHARTERS, S.L. You have appointed a Data Protection Officer before whom you can reveal any issue regarding the treatment of your personal data. The interested party may contact the Data Protection Officer through the following contact information: info@catamaransensation.com

What kind of personal information do we collect?

CATAMARAN & ADVENTURE CHARTERS, S.L. may collect the following personal information from users of the website of CATAMARAN & ADVENTURE CHARTERS, S.L. through the corresponding forms: name, email address, postal address, telephone number account number (provided by the client in case of return) when the user visits the WEB, register, contact CATAMARAN & ADVENTURE CHARTERS, SL or participate in surveys of CATAMARAN & ADVENTURE CHARTERS, S.L .. In addition, CATAMARAN & ADVENTURE CHARTERS, S.L. collects all the information regarding your browsing on the WEB and your interaction with the brand.

All the personal data that CATAMARAN & ADVENTURE CHARTERS, S.L collects. come from the interested party.

What is the purpose of processing personal data?

The personal data ofthe interested part will be processed for the following purposes as applicable:

Manage and develop the registration on the WEB. Registration will entail the elaboration of user browsing profiles on the WEB. Said profile consists in the use of the client’s personal data and the information of his navigation such as the sections of the WEB visited, the location to evaluate his preferences and / or personal interests in order to offer the contents of the WEB the services and content appropriate to your profile.

Manage and send information about the latest news and personalized information adapted to the profile, interests and needs of the interested party as a client via email, SMS or postal mail. Sending this information will involve the profiling of users that consists of using personal data, as well as browsing information on the WEB to evaluate certain aspects related to their personal preferences in order to offer them the appropriate commercial communications for their profile.

The content, products or services will be personalized to the client in the communications according to their interests. To manage communications, see the section ‘Subscriptions’ in My account.

Respond to the exercise of ARCO + rights, as well as queries and claims.

How long will we keep the data?

CATAMARAN & ADVENTURE CHARTERS, S.L. will keep personal data only for the period of time that is reasonably necessary taking into account the needs to respond to questions that arise or resolve problems, make improvements, activate its services and meet the requirements of the applicable legislation. This means that you can keep personal data for a reasonable period of time even after the interested party has stopped using the services of CATAMARAN & ADVENTURE CHARTERS, S.L. or that you have stopped using the WEB.

After this period, personal data will be blocked from all CATAMARAN & ADVENTURE CHARTERS, S.L. systems.

To which recipients can we communicate the data?

The personal data of the interested part may be transferred / communicated to the following recipients:
CATAMARAN & ADVENTURE CHARTERS, S.L.group companies
Public Administrations and Bodies when required by tax, labor, Social Security or any other applicable regulations.
Companies in charge of data processing, such as franchisees and suppliers that provide services to CATAMARAN & ADVENTURE CHARTERS, S.L. (courier companies, communications delivery companies, agencies, profiling companies, etc.).

International data transfers may also take place at the headquarters of the previous assignments / communications for which CATAMARAN & ADVENTURE CHARTERS, S.L. will use the Model Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield as a guarantee of those transfers made to countries that do not have an adequacy decision from the European Commission. In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for the correct protection of the same.
CATAMARAN & ADVENTURE CHARTERS, S.L. in no case does it sell customer data to third parties.

What legitimizes us to process data?

CATAMARAN & ADVENTURE CHARTERS, S.L. has the following legitimate bases to be able to process personal data:

Contract execution
The legal basis for the treatment of the personal data of the interested party that is collected is the execution of the sale contract. In this sense, the interested party is obliged to provide the data that is necessary for its execution. If you do not provide us with this information, the sale will not be possible.

Legal obligations
The management and issuance of the sales invoice is based on the legal obligation of CATAMARAN & ADVENTURE CHARTERS, S.L. in their relationship with customers.

Consent
In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be their consent, if it has been provided.

WEB registration management
Management of the transmission of information about exclusive promotions, latest news and personalized information adapted to the profiles of the interested parties. Response to the exercise of ARCO + rights, inquiries and claims of interested parties. The withdrawal of the consent of said treatments by the interested parties will not condition the execution of the sale contract, held by them and CATAMARAN & ADVENTURE CHARTERS, S.L ..

Legitimate interest
In relation to the following purposes, the legal basis of the processing of personal data of the interested parties will be the legitimate interest of CATAMARAN & ADVENTURE CHARTERS, SL: The development of the profile through navigation on the WEBSITE by a registered user , as well as all those users who have provided us with their data for any other purpose. The development of the profile to send information about exclusive promotions, latest news and personalized information adapted to the profiles of the interested parties.
Sending satisfaction surveys about the products purchased or services used by CATAMARAN & ADVENTURE CHARTERS, S.L. Request your opinion and improve them. Our legitimate interest is to guarantee that our WEBSITE remains secure, also to help CATAMARAN & ADVENTURE CHARTERS, S.L. Understand the needs, expectations and level of satisfaction of users and, therefore, improve services, products and brands. All these actions are carried out with the purpose of improving the level of customer satisfaction and guaranteeing a unique shopping and browsing experience.

How do we protect personal data?

The WEB uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and guaranteeing their confidentiality. To achieve these ends, the user accepts that CATAMARAN & ADVENTURE CHARTERS, S.L. Obtain data for the corresponding authentication of access controls.

CATAMARAN & ADVENTURE CHARTERS, S.L. declares that it has adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and / or access by unauthorized third parties.

What are your rights in relation to personal data?

You have the following rights that can be exercised through the email address info@catamaransensation.com:

Right of access
You have the right to obtain confirmation of whether CATAMARAN & ADVENTURE CHARTERS, S.L. is processing personal data that concerns you, or not, as well as accessing the personal data that CATAMARAN & ADVENTURE CHARTERS, S.L. you have.

Right of rectification
You have the right to request that CATAMARAN & ADVENTURE CHARTERS, S.L. rectify personal data when it is inaccurate or when it is incomplete. If you are registered on our WEB, it may be easier for you to correct them directly by modifying the profile.

Right of erasure / right to be forgotten
You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Right of limitation
You have the right to request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims.

Portability right
You have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit it to another controller when the treatment is based on consent or a contract, and is carried out by automated means.

Right of opposition
You can oppose that personal data is subject to treatment based on the public or legitimate interest pursued by CATAMARAN & ADVENTURE CHARTERS, S.L., Including profiling. In such case, CATAMARAN & ADVENTURE CHARTERS, S.L. will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Automated individual decisions
You have the right not to be subject to a decision based solely on automated processing, including profiling, that has legal effects on you or significantly affects you in a similar way. However, it will not be possible to exercise such right in the event that the decision is necessary for the conclusion or execution of a contract between you and CATAMARAN & ADVENTURE CHARTERS, S.L .; is authorized by the law applicable to CATAMARAN & ADVENTURE CHARTERS, S.L. provided that it establishes adequate measures to safeguard your rights, freedoms and legitimate interests; or based on your explicit consent.

Right to file a claim
You have the right to file a claim with the Spanish Agency for Data Protection.

To process the request, we may ask you to prove your identity

Use of Cookies

WHAT ARE COOKIES AND HOW DOES CATAMARAN & ADVENTURE CHARTERS, S.L. USE THEM?

CATAMARAN & ADVENTURE CHARTERS, S.L., On its own behalf or on behalf of a third party contracted to provide mediation services, may use cookies when a user browses the website. Cookies are folders sent to the web browser in order to record user activities during the browsing time.

Through the use of cookies, the browser where the website is located may recognize the web browser used by the user to facilitate navigation, allowing, for example, access by previously registered users, access to areas, services. , promotions or contests reserved exclusively for them without having to register on each visit. Cookies are also used to measure audience and traffic parameters, monitor progress and entry numbers.

The cookies used by the website are only associated with anonymous users and their computers and no personal data of these users is provided.

Some cookies are used by third parties (for example, Google) to provide the data of CATAMARAN & ADVENTURE CHARTERS, S.L. about the effectiveness of their promotions. Under no circumstances do cookies collect personal information by which a specific user can be identified.

The cookies used on the website have, in any case, a temporary nature, with the sole purpose of making subsequent transmission more efficient. None of the cookies used on the website will have a useful life of more than two years.

Users can configure their browsers to receive notifications of receiving cookies and prevent the installation of them on their units.

The user, by eliminating or disabling the cookies of CATAMARAN & ADVENTURE CHARTERS, S.L., Is exposed to not entering some functions of Webste.

To use the website, users do not have to allow the installation of cookies, without prejudice to the need to log in as in each of the services whose provision requires prior registration or registration.

WHAT TYPES OF COOKIES ARE USED AT CATAMARAN & ADVENTURE CHARTERS, S.L.?

CATAMARAN & ADVENTURE CHARTERS, S.L. uses four types of cookies:

Technical cookies
They allow the user to browse the website.

Analytical cookies
CATAMARAN & ADVENTURE CHARTERS, S.L. uses Google Analytics cookies to quantify the number of users who visit the website. These cookies allow us to measure and analyze the way in which users navigate the website. This information allows CATAMARAN & ADVENTURE CHARTERS, S.L. continually improve its services and the experience of website users.
For more information, you can consult the privacy website of Google Analytics:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalization cookies
When the user browses the website, the site will remember preferences (for example, the preferred location or language). Thanks to these cookies, we can offer users a simpler, easier and more personalized browsing experience.

Advertising cookies
These cookies are used to show relevant advertisements to users. In addition, they limit the time that each user sees and announces, and helps CATAMARAN & ADVENTURE CHARTERS, S.L. to measure the effectiveness of your advertising campaigns. When browsing the website, the user agrees that CATAMARAN & ADVENTURE CHARTERS, S.L. Download this type of cookies on the device and make inquiries when the user visits the website of CATAMARAN & ADVENTURE CHARTERS, S.L. in the future.

WHAT ABOUT LINKS TO OTHER WEB PAGES?

The website may have links to other websites, with different privacy practices than CATAMARAN & ADVENTURE CHARTERS, S.L .. Consequently, CATAMARAN & ADVENTURE CHARTERS, S.L. is not responsible for the content or practices of those linked sites. CATAMARAN & ADVENTURE CHARTERS, S.L. recommends that website users review the privacy policy of any website that they can access through www.catamaranlloret.com

HOW CATAMARAN & ADVENTURE CHARTERS, S.L. COLLECT AND USE IP ADDRESSES?
Website servers could automatically detect the IP address and domain name used by users.

An IP address is a number that is automatically assigned to a computer when it is connected to the Internet. This information allows the subsequent processing of the data to obtain only statistical measures that allow us to know the number of visits to the website, the access point, etc.